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Shipping & Returns

Please read through our shipping policy to understand all terms before agreeing to purchase

COST

Free shipping 

 

COUNTRIES WE DO NOT SHIP TO*

Germany (No devices or pens)

Spain (No pens)

DELIVERY TIME

Please allow 4 - 7 business days for shipping on physical products.

Digital goods "Full Course or Device Manual" will be given online access after customer signs legal documents.

*WE DO OFFER REFUNDS ON RETURNED UNOPENED AND UNUSED PENS AND DEVICES FOR 7 DAYS AFTER ORIGINAL DELIVERY.

$75 restocking fee will be debited from original payment.  Customer must pay for return shipping costs.  Return shipments require tracking and signature upon delivery.  Please contact Plasma Perfecting for correct return address.

IMPORT TAXES AND FEES

Devices- We can guarantee all import fees are included in the purchase price.

Pens- We can guarantee import taxes are covered in purchase price when shipping address is inside the US.

*We do not have control over import fees on PENS in countries outside of the US.

 

DROP SHIP INFORMATION

All devices are drop shipped from country of origin. Devices are drop shipped from EU, India and China. Pens are drop shipped from US or South Korea.

 

WHAT HAPPENS IF A DEVICE DOESN'T CLEAR CUSTOMS AND IS RETURNED?

If device is denied by their country’s customs your purchase will be canceled and fully refunded when our factory receives forwarded goods.

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